Terms & Conditions

Last Updated: 28/03/2025

1. Introduction:

Welcome to ClearSend Marketing (“ClearSend Marketing”, “I”, “me”, or “my”). By accessing or using my website www.clearsendmarketing.com and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using my website or services.

2. Who is Allowed to Use the Website

You must be at least 18 years old or have parental consent to use our website and services.
By using our website, you confirm that you have the legal capacity to enter into a contract.
We reserve the right to restrict or terminate access to users who violate these terms.

3. Services Provided

We provide email audits, retention strategy consulting, and automation setup to help businesses optimize their email marketing efforts. Our services are available by request and subject to approval. We reserve the right to modify, expand, or discontinue any service at any time. Additional services, such as copywriting and other email marketing solutions, may be introduced in the future.

4. Payments & Pricing

Bookings are made via our website and confirmed upon approval. Payments are processed via PayPal or bank transfer as agreed upon.
Pricing is subject to change at our discretion.
Failure to make payments may result in service suspension or cancellation.

5. Refund & Cancellation Policy

Cancellations: Clients must notify us at least 24 hours in advance to reschedule or cancel an appointment.
Refunds: Due to the nature of our services, refunds are not guaranteed and are handled on a case-by-case basis.

6. Changes to Services

We reserve the right to update, modify, or discontinue any part of our services without prior notice. Any changes will be reflected on our website.

7. Warranties and Disclaimers

We provide our services "as is" without any guarantees of specific results.
We are not responsible for any losses, damages, or disruptions caused by reliance on our services.

8. Intellectual Property

All content, branding, and materials provided by ClearSend Marketing remain our property unless stated otherwise.
Users may not copy, redistribute, or resell our content without permission.

9. Account Suspension & Termination

We reserve the right to suspend or terminate access to our website and services if a user engages in misuse, abuse, or unlawful activity.
Users who violate these terms may have their accounts permanently disabled.

10. Limitation of Liability

We will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
We are not responsible for third-party services linked to or used in conjunction with our website.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the UK courts.

12. Contact Information

For any questions or concerns, contact us at:
📧 Email: sahra@clearsendmarketing.com
📍 Address: Clearsend marketing, Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, B1 3NJ